Returns & Exchanges
Due to the intimate nature of our apparel, we maintain a strict hygiene policy to ensure the safety and satisfaction of all clients. We accept returns on unworn items with original tags and hygiene seals intact within 30 days of delivery.
Initiate Request
Log into your account portal and select the items you wish to return to receive a Return Merchandise Authorization (RMA) number.
Prepare Package
Place the items in their original packaging, ensuring all tags are attached and the garment shows no signs of wear or fragrance.
Ship Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Quality Inspection
Once received, our team will inspect the items for hygiene compliance before issuing a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing