Frequently Asked Questions
Everything you need to know about your intimate shopping experience.
Will the packaging be discreet?
Yes, all orders are shipped in plain, unmarked packaging with a neutral return address to ensure your privacy and complete confidentiality.
How do I choose the correct size?
We provide a detailed size guide on each product page. Since intimate wear fits differently than everyday clothing, we recommend measuring yourself and comparing it to our specific brand charts.
What is your return policy for intimate apparel?
Due to health and hygiene regulations, we cannot accept returns or exchanges on items such as bodysuits, hosiery, or lingerie sets once the original hygiene seal has been broken.
How should I care for my delicate garments?
To preserve the lace and fine fabrics, we recommend hand washing items in cold water with a mild detergent and laying them flat to dry. Avoid machine drying at all costs.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times vary by country and will be calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards, PayPal, and encrypted secure payment gateways to ensure your financial information is always protected.